Tony Gibson at Reinhardt Lexus was wonderful to work with when I ordered my new RX350. I highly recommend Tony and Reinhardt if you are in the market for a new vehicle. It was the best car buying experience I have ever had.

Jake went above and beyond to make sure I was able to order that vehicle of my choosing. He followed up with me weekly and responded promptly to my text messages. The entire process was hassle free, low stress and I highly recommend Jake and Reinhardt Lexus!! After I purchased my Lexus they had a technology representative “Blue” sit with me and walk me through all of the features and he ensured that I was all set up before I drove away!! I had to drive 3 1/2 hours to find a salesman who was willing to put in the extra work ...

Best customer service ever!! Great big thanks to Jake and Mr. Charles!

The service agent Kevin went over and above the call of duty to accommodate me while my car was getting fixed! His act of service is the kindest I have received while getting my car serviced! The loaner car he set us up to drive allowed us to go on with business as usual! The customer care is excellent!

Very friendly staff and even gave me a loaner car to use until my car could be repaired. I couldn’t have ask for nicer folks. My only frustration is with the Lexus warranty. My car, only being 2 years old, and the air conditioner goes out. Of course, it wasn’t covered under warranty. They said a very tiny rock went through the condenser. How can you really prove exactly what went through the condenser? It could of had damage or a weak spot when it was purchased. Who knows? If this is a even possibility, at all, then it ...

Jake Melton was my salesman. He was so professional, pleasant and kind while explaining car features. He kept me updated on the production of my car and when I could except it to arrive. Brian “Blue” Smith, tech specialist, did a great job showing me how to use all the knobs, bells, and whistles of my car. Tenille Moore was very pleasant and helpful when I paid for the car. The company is very fortunate to have such dedicated employees. I love my new car. It drives and rides like a dream!

Reinhardt Lexus provides great service. The staff is friendly and waiting area is nice.