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We started discussing the purchase of a new Lexus with salesperson Jake Melton at Reinhardt back in November. From the beginning Jake was very helpful in locating a new Lexus for us. He kept us informed and would always contact us when he said he would. The atmosphere at the dealership was very friendly and helpful. I would not hesitate to deal with Reinhardt in the future and I would highly recommend them to friends. I wish I could give Jake ten stars; he deserves all of them. Thank You, Bill and Brenda Lichenstein
The service desk receptionist was very nice. I didn’t have an appointment for my oil change and she was so helpful in my getting it done then rather than having to come back. Brook was wonderful! She was very knowledgeable about Lexus serrvice pertaining to my vehicle.
Car was sent for recall so I received a tow. Also regular maintenance was performed. There was an issue with my door lock and key Fob which was causing trouble so they repaired it. Even though my service issue has not been solved with the door lock situation and I will have to drive to Montgomery from Columbus my service representative (Brooke) is showing active concern and involvement about the issue not being solved. I can not lock my door with phone or key FOB however, Brooke is actively staying involved. So there is no confusion about the issue. It ...
I have been using this dealership for the past five years. I have never had a bad experience. Always a good experience. This comes from an 80ish old lady that is very picky. And I have to drive at least an hour to get there.
At Reinhardt Lexus, it’s our mission to provide the drivers of Montgomery with prestigious, luxury vehicles. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your high expectations as customers by selling the finest new and used Lexus vehicles ever built. We are your premier Montgomery dealer.