By far, Reinhardt Lexus is "in a league all their own." The most exceptional Service Deparment of any dealership I have ever dealt with. All of their personnel are friendly, courteous, helpful, and knowledgeable. From the minute you drive in, you are warmly greeted. You immediately sense the competence of their personnel and you realize that your vehicle is in "good hands." Every aspect of this dealership leaves you with that same sense of competence......and confience!

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Very excellent customer service and support. Gets you taken care of quickly and very professional and courteous.

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Thanks to Jake Melton, I feel very comfortable with my new Lexus ! He displays the upmost courtesy, and his knowledge of my new vehicle was top notch. He gave me the best instructions on how to enjoy all the bells and whistles that my new car has to offer! Thanks, Jake!

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The entire staff has shown excellent customer service every time I've taken my car for maintenance, especially Brook. You really get the true "Lexus experience", that so many people rave about.

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Quality

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Scheduled appointment with Donald at the Collision Department to bring our 2019 RX 350L, to have side molding installed. Donald truly make you feel like part of the Reinhardt Lexus family. Very friendly, courteous, kind and respectful. Told me exactly the best time to bring the RX in and estimated how long it would take. Installed was completed exactly as expected and the quality of work was the best ever! Certainly will drive the 90 miles Southwest to Reinhardt in the future, even though another dealer is closer. Highly recommend Reinhardt Lexus. Kudos to the Donald and the Collision Department!

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I live an hour away from two Lexus dealerships. My first servicing, I drove to Montgomery. I was pleased; however my next servicing I chose to drive to the other dealership because it was more convenient that day. Let me say this...Reinhardt Lexus in Montgomery is well worth the drive!! EVERYONE there greets you with a smile (snacks, coffee, donuts, water - oh my!) and hugs if you're a hugger. If you need a loaner - no problem! No blood test required, credit check, background investigation, first born - well you get the picture. Kevin Trest said, "Ms. Aldridge, ...

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I love doing business at Reinhardt Lexus! They are always super professional and so accommodating! Jake Melton and Dan Knotts are top notch! 5 stars!!

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I have dealt with a local dealership for the last 4 or 5 years and just got use to terrible service. When we decided to purchase from Reinhardt, it was like a breath of fresh air. I feel like a VIP every time I speak to someone. We are definitely a Reinhardt family now!

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