Kevin was very nice and helpful. He is an asset to the Lexus family.
This was the best car by experience I've ever had! Brandt provided outstanding customer service- from intuitively listening, excellent follow up and caring attitude. I inquired about the vehicle online and mentioned I lived out of state and was considering this dealership because it would shave off an hour drive time compared to another dealer I spoke. Without asking he offered to drive the car to me and pick up my trade in at no charge! How awesome is that! He consistently answered my questions promptly and the process from the initial contact until the car being delivered in my ...
Mark was extremely helpful, car was ready to go when i arrived and paperwork was done fast and easy.
SHE KEPT ME INFORMED ON THE PROGRESS OF THE SERVICE AND WAS CONSTANTLY CHECKING ON THE CARS STATUS FOR ME. SHE INFORMED ME WHAT TO EXPECT AT MY NEXT SERVICE BOTH IN APPROXIMATE TIME AND COST.
Mercedes is a well built car but they have a lot of motor trouble and can't seem to fix the problem. Friends and family we talked to that have a Lexus have nothing but praise for the Lexus automobile and the dealership. Our salesperson, Jake Melton, was outstanding and I would highly recommend him to anyone who has automobile needs. Dan Knotts, sales manager, is a step above what we have experienced in the past. Can not say enough about Dan and Jake, personable and customer oriented. Finance was a breeze and Ramona was so great to work with, really ...
This was by far the best experience we’re ever had purchasing a car. Jake was great and everyone at the dealership was so nice. I’ll definitely tell all my friends to go see Jake when they’re ready to buy a car.
By far, Reinhardt Lexus is "in a league all their own." The most exceptional Service Deparment of any dealership I have ever dealt with. All of their personnel are friendly, courteous, helpful, and knowledgeable. From the minute you drive in, you are warmly greeted. You immediately sense the competence of their personnel and you realize that your vehicle is in "good hands." Every aspect of this dealership leaves you with that same sense of competence......and confience!
Very excellent customer service and support. Gets you taken care of quickly and very professional and courteous.
Thanks to Jake Melton, I feel very comfortable with my new Lexus ! He displays the upmost courtesy, and his knowledge of my new vehicle was top notch. He gave me the best instructions on how to enjoy all the bells and whistles that my new car has to offer! Thanks, Jake!