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While no appointment is necessary, you may want to make an appointment for your convenience. Just call us or fill out the online appointment form. To avoid being without your vehicle over the weekend, it may be convenient to bring it in to the repair center on Monday morning. The vast majority of vehicles will be completed and returned to you before Friday afternoon (the exception being those with major collision damage).
If you need collision repair, you have a choice as to which paint and body shop will repair your vehicle. If your insurance company sends you to another body shop for an estimate, take your vehicle there to get the estimate, and then bring the estimate to us. We will work directly with their estimate. If you have an estimate from an insurance adjuster, bring that to us as well. Remember, you choose the body shop to repair your vehicle—not the insurance company.
If you cannot stop by our Collision center during our normal business hours, you can always use our after hours drop box. The drop box is located in front of the Toyota and Lexus service drives at our dealership. Simply fill out the form in the drop box, place it and your keys in an envelope, and drop them in our drop box. Please call us the next business day to notify us that you have dropped keys in our drop box. Note: Please do not block the service entrance with your vehicle.